Security Center
At ViewExport, security is our top priority. We implement comprehensive security measures to protect your data and maintain the integrity of our systems.
Security Overview
We employ industry-standard security practices and undergo regular security audits to ensure your data remains protected.
End to End Encryption
All data transmissions are encrypted using TLS 1.3, the newest and fastest version.
Multi Factor Authentication
Customers on most plans can enforce 2FA across their account, for enhanced security.
Regular Audits
Ongoing security assessments, penetration testing, and reviews.
Rate Limiting
Protection against resource abuse, ad brute force and DDoS attacks.
Secure Development
Security-first development practices, code reviews, and internal procedures.
Responsible Disclosure
We take security vulnerabilities seriously and appreciate research community efforts.
Infrastructure
Technology
Our application is hosted on Render.com, a secure cloud platform. All data is stored in managed PostgreSQL databases and encrypted using AES-256 at rest and TLS 1.2+ in transit.
Authentication
Passwords hashed using industry standard best practices (bcrypt), and 2FA required for all admin and privileged users. We support role-based access control and least-privilege principles.
Compliance
Compliance
While we are not yet SOC 2 certified, we follow many of the same practices. Our infrastructure provider is audited to SOC 2, ISO 27001, and GDPR standards, and
a Data Processing Agreement (DPA) is available on request for enterprise customers.
Incident Response
We monitor our systems continuously. If we detect a data breach, we will notify affected users within 72 hours and take immediate steps to contain the issue.
For Your Account
How we invite our customers into the process of keeping your accounts secure, at every level.
Passwords
Use a strong, unique password for your account, and treat it with extreme care.
Multi Factor Authentication
Enable two-factor authentication (2FA), even if it isn't required.
Don't Share Credentials
Never share your login credentials, and audit team member access
Audit Logins
Regularly review login activity. Promptly remove departing employee access.
Recovery Email
Keep your recovery email address private and up to date at all times.
Least Privilege Permissions
Review role-based permissions often, and don't grant more than you must.
Trusted by operational executives around the world.
We listen closely to our customers, thrive on feedback, and build with you in mind.
Need help?
Whether you’re a small startup, a growing mid-sized business, or a large enterprise, we’re here to make things simple and support you at every step.
Which Slack plans is ViewExport compatible with?
We're compatible with all Slack plans: Free, Pro, Business, and Enterprise.
Can I upload private Slack channel and message data?
You can upload anything that is included with the .ZIP file that contains your .JSON exports from Slack. If those files contain private channel data, they'll be searchable in ViewExport as well. However, we can't help you get data that Slack doesn't already give you.
What does the implementation process entail?
There's no implementation required: ViewExport is as easy as setting up an account, and uploading a .ZIP file. That said, we're happy to walk you through configuration and best practices.
How secure is ViewExport for our sensitive data?
We take security seriously and serve organizations around the world. Here's our full security overview.
Do you offer discounts for long term contracts?
Yes, with 2 year contracts we can offer 12% off the Annual Enterprise plan, and with 3 year contracts we're able to offer 14.5% off the Annual Enterprise plan. Above-contract usage is billed monthly pro rata. Reach out to our team for details and we can get you set up.