Slack Pricing and Plans Breakdown (2025)

Here’s a comprehensive breakdown of Slack’s plans and pricing as of mid‑2025:

1. Free Plan

Cost: $0

• Access to most recent 90 days of message and file history
• Limit of 10 app integrations
• One‑on‑one huddles (no group calls)
• 5 GB total file storage
• Basic security features (2FA, encryption)

Best for: Small teams or those just starting out who don’t need long-term history or many integrations.

2. Pro (formerly Standard)

Pricing:

• $7.25 / user/month billed annually
• $8.75 / user/month billed monthly (source)

Includes Free features, plus:

• Unlimited message and file history
• Unlimited integrations
• Group audio/video calls
• Guest accounts (single- and multi-channel)
• Custom retention policies
• Priority support
• Enhanced security
• Core AI features

Note: Paid plans require at least 3 users.

Best for: Teams that need full history, integrations, and group collaboration without enterprise needs.

3. Business+

Pricing:

• $15 / user/month billed annually
• $18 / user/month billed monthly (Slack announcement)

Includes Pro features, plus:

• Advanced AI: recaps, translations, file summaries, workflow generation
• SAML SSO, SCIM, real-time AD sync
• Compliance exports, external archive support
• 99.99% uptime SLA
• Premium support with four‑hour response
• Enhanced Salesforce integrations

Best for: Businesses needing enterprise-grade security, automation, and AI.

4. Enterprise+

Pricing: Custom (contact Sales)

• Includes Business+ features
• Enterprise-grade AI agents and workflows (Agentforce)
• Premium Salesforce features, enhanced compliance

Best for: Large enterprises needing top-tier AI capabilities, deep integration with Salesforce, and stringent compliance.

5. Enterprise Grid

Pricing: Custom (contact Sales)

• Unlimited interconnected workspaces
• Centralized admin controls, org-wide search, shared channels
• Massive security and compliance (HIPAA, DLP, EKM, audit logs)
• Once upgraded, cannot downgrade

Best for: Very large, regulated organizations needing segmented workspaces and centralized management.

Key Considerations

1. 3‑user Minimum – Pro and up require at least 3 users.
2. AI Feature Bundling – Core AI is now in Pro; advanced AI is in Business+ and higher.
3. Enterprise Grid is Permanent – Can’t downgrade once enabled.
4. Discounts for Nonprofits/Education – Up to 85% off in some cases.
5. Annual vs. Monthly Billing – Annual billing saves ~17–25%.
6. Salesforce User Access – Basic Slack access now included for many Salesforce users.